OUR WORKMANSHIP GUARANTEE

We’ll make
it right.

If the workmanship on your agreed project isn’t right, we arrange a return visit to correct the covered work at no additional charge.

What’s covered

Workmanship issues in the original, agreed scope of a completed and paid job. Covered corrections continue until that scope has been performed properly. Please report the issue within 30 days of completion, describe the problem, and provide reasonable access to assess and correct it.

What’s a new request

Additional tasks, changed preferences or specifications, and upgrades outside the agreed scope require a separate estimate. Defects in customer-supplied products, pre-existing problems, ordinary wear, misuse, subsequent damage, and work altered by someone else are outside this workmanship promise, except where our work caused the issue.

How a correction works

Contact our team at hello@coastcraftoc.com or using the details in your job agreement. We review the concern, explain whether it is covered, and arrange the correction with you. Any additional work or cost requires your approval. Your job agreement identifies the business responsible for the work and this guarantee.

Your agreed scope and rights

The job agreement identifies the responsible business, covered work and contact method. This promise does not limit rights or remedies that cannot legally be excluded.